ESET INSTALLATION FAQ'S

Your system should meet the following hardware and software requirements for ESET Antivirus to perform optimally:

I. Processors Supported

Intel® or AMD x86-x64

II. Supported Operating Systems

Microsoft® Windows® 10

Microsoft® Windows® 8.1

Microsoft® Windows® 8

Microsoft® Windows® 7 SP1 with latest Windows updates (at least KB4474419 and KB4490628)

Microsoft® Windows® Home Server 2011 64-bit

III. Other

An internet connection is required for activation and ESET NOD32 Antivirus updates to function properly.

1. Uninstall any previously installed antivirus software on your system.

2. Download the ESET NOD32 Antivirus installer file, and double-click the installer file to begin the installation.

Installation CD

If you have an installation CD, insert it into your computer (if the installation does not begin automatically, click Start → Computer and double-click the ESET disc icon).

3. In the Install ESET Security window, click Continue.

Figure 1-1

4. Review the End-user license agreement and click I Accept to continue.

Figure 1-2

5. After the Installation Wizard appears, click Create account to create your myESET account. Using myESET allows you to manage multiple features of your ESET home product(s) from one source. 

If you want to skip creating a myESET account, complete the following installation steps here.

Already have a myESET account?

If you already have created a myESET account, complete the following installation steps here. 

myESET email and password

Your myESET account is not the same as your ESET eStore My Account. Your myESET email and password can be different than your ESET eStore email and password.

Figure 1-3

​6. Type an email and password that will be used with the myESET account. Select a country, optionally select the check box to receive ESET special offers, then click Create account.

Figure 1-4

7. You will receive an Account verification email in the inbox of the email associated with your myESET account. Click the verification link in that email

Figure 1-5

8. Type your myESET email and password and click Log in to activate your myESET account.


Figure 1-6

9. Return to the installation wizard. Next to Device name, type a name that will be associated with your device and click Continue.

Figure 1-7

10. Type in your License Key and click Continue.

Figure 1-8

11. Click Continue. You have the option to select a different product during or after installation.

Figure 1-9
 
12. Select your preference for ESET Live Grid and Detection of Potentially Unwanted Applications. Click Continue.

Figure 1-10

13. Select your preference for the Customer Experience Improvement Program (CEIP) and click Continue. You can change your CEIP settings after installation.

Figure 1-11

14. Click Done to exit the Installation Wizard. You can now view your license details and manage features in your ESET home product from your myESET account.

Figure 1-12

Log in to your myESET account and complete the installation

1. Type your myESET email address and password and click Log in

Figure 2-1

            2.     In the  Device name  field, type a name for your device and click  Continue .

                       
                 Figure 2-2

           3.     Select the license for the ESET Windows home product you want to activate and click  Continue .

                    
                Figure 2-3

          4.     Click  Continue . You have the option to  select a different product  during or after installation.

                    
                Figure 2-4

          5.     Select your preference for  ESET Live Grid  and  Detection of Potentially Unwanted Applications . Click  Continue .

                    
               Figure 2-5

          6.     Select your preference for the  Customer Experience Improvement Program  (CEIP) and click  Continue . You can  change your CEIP settings  after                   installation.

                    
                 Figure 2-6

          7.     Click  Done  to exit the Installation Wizard. You can now view your license details and manage features in your ESET home product from your myESET                  account.

                     
                    Figure 2-7

             Skip creating a myESET account and complete the installation

        1.     Click Skip  login .

                     
                Figure 3-1

        2.     Click Use a  purchased License Key . If you do not have a license key yet, click  Skip activation .

                        
                    Figure 3-2

            3.     Insert your license key, click  Continue  and  complete the installation steps here .

                    
                    Figure 3-3

1. Open your Windows ESET product. If your product is not activated, your main window will be red:

        

       Figure 1-1

2. Click Help and support → Change license.

         

    Figure 1-2
    3.     Click Use a purchased License Key.
        Type or copy/paste in a License Key that you already purchased:
        For information on how to type or copy/paste in your license key, click here.

           

        Figure 1-3

    4.     Type or copy/paste your ESET-issued License Key into the License Key field and then click Continue. Make sure you provide the License             Key exactly as it appears and it includes the hyphens. If you copy/paste the license, ensure that you do not accidentally select additional             space around the text. Click here if you lost your License Key.

           

        Figure 1-4
    5.     Click Activate.

              

           Figure 1-5
    6.     Click Done. You have successfully activated your product.

               

            Figure 1-6

1. Click on Get activation code from the above menu bar.

2. Don't have an account sign up

3.  Sign up filling all the details. please use valid mail.

4. If you haven't login, login with your created password and mail.

5. use reference code and box code

6. click on submit.

7. Enter opt from your mail

8. Click to copy and use it on ESET APP.

Excluding a website poses a security risk. An experienced system administrator can configure this or, if instructed by ESET Technical Support.
Best practices:
    •     Exclude a website for a specific period only.
    •     Do not exclude websites where you provide sensitive information (such as banking websites).
    •     Do not disable real-time file system protection while downloading and running files from excluded websites.
    •     Report miscategorization if you think ESET should not block a specific website.

    1.     Open your ESET Windows product.
    2.     Press the F5 key on your keyboard to open the Advanced setup window.
    3.     Click Web and Email → Web access protection.
    4.     Expand URL Address Management and then click Edit next to Address list.

         
        Figure 1-1

     5.     Select List of addresses excluded from content scan and then click Edit.

               

         Figure 1-2

    6.     Click Add in the Edit list window.
    7.     Type the website or domain you want to exclude in the Enter a mask that specifies a URL address field and click OK (for each website you             add, be sure to either include "www." or a wildcard "*" symbol, as in "www.eset.com" or "*eset.com*").
    8.     When you are finished excluding websites, click OK to save your changes and exit the Advanced setup window.

              

           Figure 1-3

  1.     Open the main program window of your ESET Windows product.
    2.     Press the F5 key to access Advanced setup.
    3.     Click Detection Engine, expand Exclusions and click Edit next to Performance Exclusions.

    Version 13.0.x users: Click Detection Engine, expand Basic and click Edit next to Performance Exclusions.
    Version 12 and earlier users: Click Detection Engine and click Edit next to Files and folders to be excluded from scanning.

           
       Figure 1-1

    4.     Click Add → Browse (...).